Run your screening operation your way | Navomu

Contact Navomu

Mon, 01 Jan 0001 00:00:00 +0000

Talk to us about your workflow, or get in touch with a general question.

Sales and demos

Email sales@navomu.com to request a demo and discuss your workflows, provider connections, deployment, and commercial requirements.

General inquiries

For company questions, privacy inquiries, or help finding the right contact, email hello@navomu.com.

Chat with us when an agent is available, or leave a question or suggestion through Feedback. These website inquiry channels are separate from your client support agreement. See our website privacy notice for how inquiries are handled.

Support and onboarding

Compare support options for company-owner contact, Standard best-effort assistance, and Advanced agreements with defined service expectations. Discuss coverage and onboarding with sales@navomu.com.

Clients receive additional contact details for onboarding, support, and account matters when they sign up. Security and abuse reporting do not require a paid plan; use your supplied reporting contact or hello@navomu.com to reach the right team.

Please keep applicant records, identity documents, screening results, passwords, and API keys out of email, chat, and feedback inquiries. Your Navomu contact can coordinate the appropriate way to share case-specific information when needed.

Support for your operation

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Saik0 LLC provides Navomu support directly. Choose the level of assistance that fits your team, operating hours, and service needs. Talk to sales about coverage, onboarding, and your support agreement.

Guidance inside your workspace

Search Education & help for platform guides covering features, module inputs and outputs, setup requirements, and recorded testing coverage. Your company can also publish its own knowledge-base articles for selected staff audiences and share current guidance with selected client accounts. Company guidance stays separate from platform instructions.

For connection troubleshooting, Request support → Connection details shows Navomu’s observed connection and available Cloudflare edge details. Review the snapshot before copying it or including it with feedback. The Status page provides observed manager and shared-service connectivity with related request history.

No paid support plan

Your designated company owner is the primary support contact. Staff can submit product feedback when enabled, independently of a paid plan. This option excludes live support chat and does not include a response-time commitment.

Standard support

Best-effort assistance for your team with platform questions, configuration guidance, and troubleshooting. Support chat is available when included in your plan and explicitly enabled for your installation. Best-effort support does not carry a guaranteed response or resolution time.

Advanced support

Define support priorities, coverage hours, escalation procedures, and response targets in your customer agreement. Chat availability follows that agreement. Discuss your operating requirements with sales so the service expectations are clear before you choose a plan.

A response target describes when you should receive an initial response. Diagnosis and resolution are separate milestones. Paid support does not automatically include 24/7 availability or guaranteed resolution times; the agreement sets the commitments for your installation.

How support works

Chat starts when you ask. Eligible staff open the conversation deliberately; it does not pop up automatically. Chat requires both a paid support plan and explicit enablement for your installation, and availability depends on support coverage and operator availability.
Feedback stays separate. Enabled product feedback lets staff report bugs or suggest improvements regardless of a paid plan. Sending feedback does not create an incident-response commitment or authorize a support session.
Access requires authorization. Starting a conversation does not grant access to company records. Support sessions require separate authorization and retain an audit trail.
Onboarding has an agreed scope. Workflow configuration, implementation assistance, and training are defined in your onboarding or services agreement; they are not automatically included in every paid support plan.
Security and abuse reports are welcome on every plan. A paid support subscription is not required to report a suspected vulnerability or misuse. Use your supplied reporting contact, or contact us for the right route without including sensitive records or credentials.

Contact the team

Email sales@navomu.com to discuss plans, onboarding, or a change in coverage. Clients receive their support and account contact details when they sign up. For general inquiries or help finding your contact, email hello@navomu.com.

Website information and terms

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This website introduces Navomu by Saik0 LLC, a configurable workflow platform in prerelease development. Its content is provided for product evaluation and discussion. Using this website or requesting a demo is separate from purchasing or operating a customer deployment of the platform.

Capabilities described here depend on the selected workflow, configuration, and deployment. Provider connections require appropriate accounts, permissions, and validation. Live provider acceptance remains outstanding; connector descriptions do not establish partnerships or universal production availability.

Optional hosted document analysis sends selected files to the configured provider under its licensing, sharing, and retention terms. Companies choose which services to enable and remain responsible for document handling; scanning is not a guarantee of safety.

Product illustrations and sample reports use synthetic information. International information support does not establish translated interfaces or worldwide screening coverage. Compliance materials describe control mapping and preparation work, rather than certification or blanket legal compliance.

Email sales@navomu.com to request a demo or discuss deployment options, managed-hosting plans, pricing, and support scope. Customer deployments, access to the platform, and service commitments are governed by separately agreed customer terms. Website descriptions do not replace those agreements.

For questions about this website, email hello@navomu.com. See the contact page for sales and general inquiries, and the website privacy notice for information about website inquiries.

Website privacy notice

Mon, 01 Jan 0001 00:00:00 +0000

Navomu by Saik0 LLC uses this website to introduce the platform and provide contact routes. This notice covers this website and inquiries made through email, website chat, and the feedback form. Customer workspaces and the applicant information processed within them are covered separately by the applicable customer arrangements and privacy information.

Website chat and feedback load when you choose to open them and connect your browser to Saik0 LLC’s support service at support.saik0.com. The feedback form sends your name, email address, and message to that service to create an inquiry ticket. It does not accept attachments. Messages you send through website chat are processed by the same service so Saik0 LLC can respond. Chat availability depends on available agents.

Opening a widget sends connection information to the support service. The feedback widget also sends a browser fingerprint with its configuration request and submission to help prevent abuse. Chat uses browser session storage to keep track of the conversation and unfinished messages within the current tab.

Email links open your email application. If you send an email, your sender address, message, and any attachments are shared with the mailbox you address.

This website does not provide applicant intake. Include only the information needed to discuss your request; do not send applicant records, identity documents, screening results, credentials, or other sensitive case information through email, website chat, or feedback. Product illustrations and sample reports on this site use synthetic information.

For privacy questions or requests about personal information shared in a website inquiry, email hello@navomu.com. For a demo, email sales@navomu.com.

Links to Saik0 LLC, Itasu, and other websites lead to services with their own data-handling practices. Your email service also handles messages under its own terms and privacy practices.